Fuji Xerox Error Code List.  Troubleshooting

Error

ID

Name

Message

Cause (Status)

Remedy

I-1311

Trimmed Waste Paper Box full

Check the Trimmed Waste Paper Box.

Empty the box if it is full.

Trimmed Waste Paper Box Usage became full.

Remove the scraps from the Trimmed Waste Paper

Box.

I-2101

Ink Tube life near end (Notice)

It is nearly time to replace parts.

• Ink Supply Tube

Contact a technical representative.

You cannot print if parts have reached the end of their service life.

The replacement time of Ink Tube is near.

1. Replace the Ink Tube with a new one. (P. 116,

P. 186, P. 179)

2. Reset the counter of the Ink Tube. (P. 219)

I-2102

Decompression Pump Unit life near

end (Notice)

It is nearly time to replace parts.

• Ink Supply Decompression Pump

Contact a technical representative.

You cannot print if parts have reached the end of their service life.

The replacement time of Decompression Pump

Unit.

1. Replace the Decompression Pump Unit.

(P. 181)

2. Reset the counter of the I Decompression Pump

Unit. (P. 219)

I-2103

Passage Pump maintenance near end

(caution)

It is nearly time to replace parts.

• Ink Supply Pump

Contact a technical representative.

You cannot print if parts have reached the end of their service life.

The replacement time of Ink Passage Pump Unit.

1. Replace the Ink Cartridge Holder. (P. 175,

P. 179)

2. Reset the counter of the Ink Cartridge Holder.

(P. 219)

I-2104

Suction Pump maintenance near end

(warning)

It is nearly time to replace parts.

• Ink Suction Pump

Contact a technical representative.

You cannot print if parts have reached the end of their service life.

The replacement time of Ink Suction Pump Unit.

1. Replace the Capping Unit. (P. 182)

2. Reset the counter of the Capping Unit. (P. 219)

I-2201

Ink low

Ink Low

(X*)

Prepare a new Ink Cartridge.

You may continue printing until replacement of the Ink Cartridge

is required.

The replacement time of the corresponding color’ s

Ink Cartridge is approaching.

Check the remaining ink level on the “Printer

Status” screen of the Service Program. (P. 217)

I-2307

AID out of guaranteed temperature error

Cannot perform [Detect Clogging] correctly.

Room temperature may not be within the guaranteed operating

range.

Check the room temperature.

The temperature of the room where the printer is

installed is out of the guaranteed range. (P. 17)

If the room temperature is within the guaranteed

range, delete all the print jobs and perform

Diagnostic Cleaning with the maintenance tool.

I-2401

Maintenance Cartridge near end

Replace the Maintenance Cartridge soon

Prepare a new Maintenance Cartridge.

You may continue printing until replacement of the Maintenance

Cartridge is required.

The replacement time of Maintenance Cartridge is

approaching.

Check the remaining maintenance Cartridge level

on the “Printer Status” screen of the Service

Program. (P. 217)

I-5201

Job size limit warning (SDK)

Amount of data in print jobs sent to printer nearly at maximum

limit.

Stop sending the current print job and send the remaining pages as

another print job.

The amount of data of the print jobs being sent to

the printer has nearly reached the maximum limit.

Delete all the print jobs once and send them in parts.

Error

ID

Name

Message

Cause (Status)

Remedy

W-1101

Paper Jam (Roll unit)

A paper jam has occurred.

Delete all print jobs remaining in the operating system's print

queue.

Remove any paper remaining from the roll paper feeder, and then

reload the paper.

Paper jam occurred on the Roll Unit during

printing.

1. Remove paper inside of the Roll Unit.

2. Reset the roll paper on the Roll Unit.

W-1102

Paper Jam

(Rear Cover / Top Cover)

A paper jam has occurred.

Delete all print jobs remaining in the operating system's print

queue.

Open the Rear Cover and the Top Cover, remove any paper

remaining, and then reload the paper.

Paper jam occurred on the Rear Cover during

printing.

1. Open the Top Cover.

2. Open the Rear Cover.

3. Remove the jammed paper.

4. Reset the roll paper on the Printer.

W-1103

Paper skew error

An error has occurred in the paper feeding unit.

Delete all print jobs remaining in the operating system's print

queue.

Reload the paper in the same way as when replacing paper.

Paper is not fed straight.

Remove paper and insert it again.

W-1104

Paper setting error

Paper is not loaded correctly.

Delete all print jobs remaining in the operating system's print

queue.

Check the positions of the edge guides, and then reload the paper.

Roll paper is not correctly installed.

Reset the roll paper on the Roll Unit.

W-1105

Paper end error

Paper is out.

Delete all print jobs remaining in the operating system's print

queue.

Load paper.

No paper is installed.

Install a new roll paper as Roll Unit.

W-1106

Paper out

Paper is out or not loaded correctly.

Delete all print jobs remaining in the operating system's print

queue.

Load paper.

No paper is installed as Roll Unit.

Install a new roll paper as Roll Unit .

W-1107

Paper mismatch error

The loaded paper does not match the print settings.

Delete all print jobs remaining in the operating system's print

queue.

After deleting the print jobs, change the print settings or the

loaded paper, and then print.

If you click [OK] without deleting the print jobs, the jobs are

printed using the current settings.

The paper setting and the paper installed do not

correspond.

• Set specified roll paper.

• Set the paper type and the amount of the

remaining paper with the printer window.

W-1108

Paper size error

The width of the loaded paper is not supported.

Delete all print jobs remaining in the operating system's print

queue.

Load supported paper.

The size of loaded paper is not supported.

Set specified roll paper.

W-1301

Trimmed Waste Paper Box not installed

The scrap paper box has come off.

Delete all print jobs remaining in the operating system's print

queue.

Install the scrap paper box correctly.

Trimmed Waste Paper Box is not installed.

Reset the Trimmed Waste Paper Box.

W-1302

Right IC Holder Cover open

Cartridge cover (right) open.

Delete all print jobs remaining in the operating system's print

queue.

When replacing a cartridge, check the location and the cartridge

type.

Close the cartridge cover.

• Right IC Holder Cover is open.

• Right IC Holder Cover is damaged.

1. Close the Right IC Holder Cover.

2. Replace the Right IC Holder Cover Open

Sensor with a new one. (P. 168)

W-1303

Left IC Holder Cover open

Cartridge cover (left) open.

Delete all print jobs remaining in the operating system's print

queue.

When replacing a cartridge, check the location and the cartridge

type.

Close the cartridge cover.

• Left IC Holder Cover is open.

• Left IC Holder Cover is damaged.

1. Close the Left IC Holder Cover.

2. Replace the Left IC Holder Cover Open Sensor

with a new one. (P. 168)

W-1304

Top Cover open

Top Cover open.

Delete all print jobs remaining in the operating system's print

queue.

Close the Top Cover.

• The Top Cover is open.

• The Top Cover Open Sensor is broken.

1. Close the Top Cover.

2. Replace the Top Cover Open Sensor with anew

one. (P. 164)

W-1305

Rear Cover open

Rear Cover open.

Delete all print jobs remaining in the operating system's print

queue.

Close the Rear Cover.

• The Rear Cover is open.

• The Rear Cover Open Sensor is broken.

1. Close the Rear Cover.

2. Replace the Rear Cover Open Sensor with anew

one. (P. 170)

W-2201

Ink cartridge mismatch error

Ink Cartridge error

(X)*

Delete all print jobs remaining in the operating system's print

queue.

Please install correct cartridge.

The corresponding color’s Ink Cartridge is not

recognized.

1. Reset the corresponding color’s Ink Cartridge.

2. Replace the corresponding color’s Ink Cartridge

with a new one.

3. Connect the FFC that connects the Ink Cartridge

Holder and the Main Board again.

4. Replace the Ink Cartridge Holder with a new

one. (P. 175, P. 179)

W-2202

Ink end error

Replace Cartridge

(X)*

Delete all print jobs remaining in the operating system's print

queue.

The ink of the corresponding color’s Ink Cartridge

is close to running out.

Replace the corresponding color’s Ink Cartridge

with a new one.

Error

ID

Name

Message

Cause (Status)

Remedy

W-2203

Ink Cartridge error

Ink Cartridge error

(X)*

Delete all print jobs remaining in the operating system's print

queue.

Please install correct cartridge.

The corresponding color’s Ink Cartridge is not

recognized.

1. Reset the corresponding color’s Ink Cartridge.

2. Replace the corresponding color’s Ink Cartridge

with a new one.

3. Connect the FFC that connects the Ink Cartridge

Holder and the Main Board again.

4. Replace the Ink Cartridge Holder with a new

one. (P. 175, P. 179)

W-2204

Ink Cartridge error

W-2205

Insufficient ink remaining amount error

Insufficient ink left to perform initial charge.

Delete all print jobs remaining in the operating system's print

queue.

Replace the Ink Cartridge.

The Ink Cartridge does not have enough ink for

initial ink charge in it.

Replace the Ink Cartridge with a new one.

W-2301

AID all nozzle clogging

Cannot perform [Detect Clogging] correctly.

Delete all print jobs remaining in the operating system's print queue.

Perform [Diagnostic Cleaning].

Contact service support if the error continues to occur.

• AID Unit is broken.

• Main Board is broken.

1. Check the connection between the AID Unit

and the AID cap and also check its conduction.

(P. 275)

2. Replace the AID Unit if the problem is not

solved. (P. 113)

W-2302

AID current leak error

1. Perform the head cleaning. (P. 222)

2. Check if there is any foreign object in the AID

cap. (P. 275)

3. Check if there is any foreign object attached on

the Print Head. (P. 275)

4. Check the status of the mechanism conducting

and insulating state AID Unit. (P. 275)

5. Replace the AID Unit if the problem is not

solved. (P. 113)

W-2303

Auto Ink Detection Board

communication error

(abnormal test pulse)

No communication between the AID Board and the

Main Board.

1. Check the FFC connection between the AID

Unit and the Main Board. (P. 275)

2. Replace the AID Unit if the problem is not

solved. (P. 113)

Error

ID

Name

Message

Cause (Status)

Remedy

W-2305

Auto Ink Detection Board

communication error (Abnormal

termination)

Cannot perform [Detect Clogging] correctly.

Delete all print jobs remaining in the operating system's print

queue.

Perform [Diagnostic Cleaning].

Contact service support if the error continues to occur.

No communication between the AID Board and the

Main Board.

1. Check the FFC connection between the AID

Unit and the Main Board. (P. 275)

2. Replace the AID Unit if the problem is not

solved. (P. 113)

W-2306

Noise error

• Foreign material is in the AID cap.

• Insulation of a AID Unit worse.

• The AID Unit is damaged.

1. Perform the head cleaning. (P. 222)

2. Check if there is any foreign object in the AID

cap. (P. 275)

3. Check if there is any foreign object attached on

the Print Head (Print Head surface). (P. 275)

4. Check the status of the mechanism conducting

and insulating state AID Unit. (P. 275)

5. Replace the AID Unit if the problem is not

solved. (P. 113)

W-2311

AID nozzle clogging

(when starting/finishing a print job)

Clogged nozzle(s) detected.

Delete all print jobs remaining in the operating system's print

queue.

Perform [Diagnostic Cleaning].

The clogged nozzle is detected when printing is

started/finished.

Make sure to print a nozzle check pattern and check

for the condition of the Print Head to perform the

head cleaning. (P. 222)

W-2401

Maintenance Cartridge not installed

error

Maintenance Cartridge not installed

Delete all print jobs remaining in the operating system's print

queue.

Install the Maintenance Cartridge.

The Maintenance Cartridge is not recognized.

1. Replace the Maintenance Cartridge with a new

one.

2. Replace the Maintenance Cartridge Cover with

a new one. (P. 103)

W-2402

Maintenance Cartridge full error

Maintenance Cartridge usage exceeded the application limit.

Delete all print jobs remaining in the operating system's print

queue.

Replace the Maintenance Cartridge.

The replacement time of Maintenance Cartridge is

approaching.

Replace the Maintenance Cartridge with a new one.

W-2403

Maintenance Cartridge error

Maintenance Cartridge cannot be recognized

Delete all print jobs remaining in the operating system's print

queue.

Install the Maintenance Cartridge correctly.

The Maintenance Cartridge is not recognized.

1. Replace the Maintenance Cartridge with a new

one.

2. Reconnect the FFC that connects the

Maintenance Cartridge Cover and the Main

Board.

3. Replace the Maintenance Cartridge Cover with

a new one. (P. 103)

W-2404

Maintenance Cartridge

Insufficient ink remaining amount error

Insufficient free space in the Maintenance Cartridge.

Delete all print jobs remaining in the operating system's print

queue.

Replace the Maintenance Cartridge, and then perform head

cleaning or initial charge.

There is not enough room available in the

Maintenance Cartridge.

Replace the Maintenance Cartridge with a new one.

Error

ID

Name

Message

Cause (Status)

Remedy

W-5102

Communication error

(Incorrect QName)

(Windows only)

Communication error

The incorrect product may be selected.

Delete all print jobs remaining in the operating system's print

queue.

Do one of the following.

- The product is connected to “XXXX”. Print using this product.

- Connect the product to the computer and turn the power on. If

you turn the power off during printing, cancel the print job.

• A printer not connected is selected in the printer

driver settings.

• The Printer and the PC cannot communicate.

• Select an available printer correctly in the printer

driver settings.

• Connect the USB cable that connects the printer

and the PC again.

W-5103

Incorrect Device ID

(Windows only)

The different product is selected.

Delete all print jobs remaining in the operating system's print

queue.

A product selected in the driver is different from a product to

print. Check the driver settings and the product.

No communication between the Printer and the PC.

• Re-install the Printer Driver.

• Select an available printer correctly in the printer

driver settings.

W-5104

Offline

(Windows only)

Not ready

You cannot print offline. Connect the product to computer and

turn the power on. Click [Online] to print when displayed, or click

[Print Queue] and change to Online settings.

Printer is offline.

Connect the USB cable that connects the printer and

the PC again.

W-5105

Pause

(Windows only)

Paused

You cannot print when it is in pause. Click [Resume] to print

when displayed, or click [Print Queue] and deselect “Pause

Printing” in the “Printer” menu.

Printer is in the pause mode.

If the resume printing message is displayed in the

printer window, click it to resume printing. If not,

click Print Queue and cancel the pause state

manually.

W-5202

Job size limit error (SDK)

Amount of data in print jobs sent to printer is at maximum limit.

Stop sending the current print job and send the remaining pages as

another print job.

The amount of data of the print jobs being sent to

the printer has nearly reached the maximum limit.

Delete all the print jobs once and send them in parts.

Error

ID

Name

Message

Cause (Status)

Remedy

Error

ID

Name

Message

Cause (Status)

Remedy

E-2101

Tube maintenance error

Parts have reached the end of their service life.

• Ink Supply Tube

Contact a technical representative.

Delete all print jobs remaining in the operating system's print

queue.

The replacement time of Ink Tube is near.

1. Replace the Ink Tube with a new one. (P. 116,

P. 186, P. 179)

2. Reset the counter of the Ink Tube. (P. 219)

E-2102

Decompression Pump maintenance error

Parts have reached the end of their service life.

• Ink Supply Decompression Pump

Contact a technical representative.

Delete all print jobs remaining in the operating system's print

queue.

The Decompression Pump Unit has reached its end

of life.

1. Replace the Decompression Pump Unit with a

new one. (P. 181)

2. Reset the counter of the Decompression Pump

Unit. (P. 219)

E-2103

Passage Pump maintenance error

Parts have reached the end of their service life.

• Ink Supply Pump

Contact a technical representative.

Delete all print jobs remaining in the operating system's print

queue.

Ink Passage Pump Unit has reached its end of life.

1. Replace the Ink Cartridge Holder with a new

one. (P. 175, P. 179)

2. Reset the counter of the Ink Cartridge Holder.

(P. 219)

E-2104

Suction Pump maintenance error

Parts have reached the end of their service life.

• Ink Suction Pump

Contact a technical representative.

Delete all print jobs remaining in the operating system's print

queue.

Ink Suction Pump Unit has reached its end of life.

1. Replace the Capping Unit with a new one.

(P. 182)

2. Reset the counter of the Capping Unit. (P. 219)

E-5101

Communication error (USB)

The printer is disconnected.

Delete all print jobs remaining in the operating system's print

queue.

Check that the cable is connected, and then turn the printer back

on.

Contact service support if the error continues to occur.

• The printer and the PC cannot communicate.

• The system error occurs.

1. Connect the USB cable that connects printer

and PC again.

2. Identify the error code referring to "Diagnosing

failures based on the error code" (p47).

3. Perform the remedy corresponding to the

identified error.

E-9901

Fatal error

A printer system error occurred.

Delete all print jobs remaining in the operating system's print

queue.

Turn the printer off. Check if there is any paper remaining inside

the printer, and then turn the printer back on.

Contact service support if the error continues to occur.

The system error occurs.

1. Reboot the printer.

2. Identify the error code referring to "Diagnosing

failures based on the error code" (p47).

3. Perform the remedy corresponding to the

identified error.

Code

Error Name

Cause

Check Item

Remedy

0001

NMI occurred

Board is damaged.

---

Replace the Main Board with a new one.

(P. 107)

1000

LVS setting error

PW Sensor cannot detect the threshold value for the paper presence.

n Check if paper remains on the platen.

n Check if the PW Sensor is broken.

n Remove the paper.

n Error reoccurs

• Replace the CR Unit with a new one.

(P. 124)

• Replace the Main Board with a new

one. (P. 107)

1001

IF adjustment error

IF adjustment for the PW Sensor cannot be performed.

n Check if paper is fed normally.

n Check if the PW Sensor is broken.

n Eject the paper.

n Error reoccurs

• Replace the CR Unit with a new one.

(P. 124)

• Replace the Main Board with a new

one. (P. 107)

1002

Firmware update error

n The firmware update file is broken.

n The firmware update file is falsified.

---

n Re-install the Printer Driver.

n Re-install the Service Program.

1003

CUT Speed lowered

error

The speed of the Cutter Unit drops lower than the threshold value.

• Foreign objects exist in the path.

• Deformation of the Cutter Unit.

• Motor failure

n Check if there is some foreign material on the roll.

n Check if the Cutter Unit is not distorted.

n Take away the foreign objects on the roll.

n Error reoccurs

• Replace the Cutter Unit with a new

one. (P. 163)

1004

5V controller FAN lock

error

Cooling Fan (+5V) is not rotating.

1. Check the connection between the Cooling Fan (+5V) and Main

Board (CN26).

2. Check if the Cooling Fan (+5V) is not distorted.

1. Connect the Cooling Fan (+5V) again.

2. Replace the Cooling Fan (+5V) with a

new one. (P. 187)

1005

24V controller FAN lock

error

Cooling Fan (+24V) is not rotating.

1. Check the connection between the Cooling Fan (+24V) and

Main Board (CN24).

2. Check if the Cooling Fan (+24V) is not distorted.

1. Connect the Cooling Fan (+24V) again.

2. Replace the Cooling Fan (+24V) with a

new one. (P. 188)

1102

Tube maintenance error

The maintenance counter of the Ink Supply Tube exceeds the

threshold value. (CR Unit drive path count exceeds the specified

value (2.5 million passes).)

---

1. Replace the Ink Tube with a new one. (P.

116, P. 186, P. 179)

2. Reset the counter of the Ink Tube. (P. 219)

1125

CR HP detection error

The CR Unit cannot track the Home position to set the CR origin.

• False origin detection due to paper jam or the like

• Misreading of CR Scale

• CR Lock failure

1. Check if the paper is jammed.

2. Check if the CR Scale is read out properly.

• Check if the CR Scale is damaged or contaminated.

3. Check if the CR Lock functions normally.

1. Re-install the CR Unit. (P. 124)

2. Clean the CR Scale with ethanol.

3. Replace the CR Scale with a new one.

(P. 123)

4. Replace the Capping Unit with a new one.

(P. 182)

1126

CR lock set error

CR lock set release error

Capping Unit operation in abnormal.

• Motor failure

• Cable is damaged.

• Board is damaged.

• Capping Unit failure

1. Check the connection between the Capping Unit and Main

Board (CN203).

2. Unlock the CR Lock and check if the CR Lock functions

normally. (P. 242)

1. Replace the Capping Unit with a new one.

(P. 182)

2. Replace the Main Board with a new one.

(P. 107)

1127

Overcurrent error

The electric current flowing in the CR Unit exceeds the expected

amount.

• Irregular load due to paper jam.

• Motor Lock

• Motor driver failure

• Encoder sensor failure

Check if there are any foreign objects in the path of the CR Unit.

n Remove the foreign objects in the path if

any.

n Error reoccurs

• Replace the CR Motor with a new

one. (P. 196)

• Replace the Main Board with a new

one. (P. 107)

• Replace the CR Unit with a new one.

(P. 124)

1138

CR Motor over current

error

1. Connection failure of the CR Motor or the CR encoder sensor.

2. Detects accumulatively more than the specified number of times

that the electric current which flows when driving the CR Motor

is irregularly large.

• Irregular load

• Sensor failure

1. Check the connection between the CR encoder sensor and Main

Board (CN100).

2. Check the connection between the CR Motor and Main Board

(CN200).

1. Replace the CR Unit with a new one.

(P. 124)

2. Replace the CR Motor with a new one.

(P. 196)

3. Replace the Printer with a new one.

1139

Oscillation error

The direction of the electric current flowing in the CR Motor repeats

reversing in the set frequency.

• Motor driver failure

• Encoder sensor failure

• Motor failure

n Check if there are any foreign objects (such as a clip) that may

cause a short circuit around the motor driver on the Main Board.

n Check if the CR encoder sensor is broken.

n Remove the foreign objects on the board if

any.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the CR Unit with a new one.

(P. 124)

• Replace the CR Motor with a new

one. (P. 196)

113A

CR Motor overload error

The electric current flowing when driving the CR Motor is

irregularly large.

• FFC of the sensor was failure

• CR Motor cable is damaged.

• Irregular load

• Encoder sensor failure

• Motor failure

1. Check if the CR Unit is installed correctly.

2. Check if there are any foreign objects on the drive section of the

CR Unit.

3. Check the connection between the CR encoder sensor and Main

Board (CN100).

4. Check the connection between the CR Motor and Main Board

(CN200).

5. Carry out “Motor Measurement Adjustment” to check if the CR

Motor functions normally. (P. 270)

1. Reinstall the CR Unit. (P. 124)

2. Replace the CR Unit with a new one.

(P. 124)

3. Replace the CR Motor with a new one.

(P. 196)

Code

Error Name

Cause

Check Item

Remedy

113B

CR Motor over speed

error

Detects that it is being driven at an irregularly faster speed than the

specified value just before stopping.

• Irregular load

• Sensor failure

• Motor driver failure

---

1. Replace the CR Unit with a new one.

(P. 124)

2. Replace the Main Board with a new one.

(P. 107)

113C

CR Motor reversing error

Detects accumulatively more than the specified number of times that

it is being driven in the opposite direction to the specified driving

direction.

• The polarity of sensor FFC is opposite.

• The polarity of CR Motor cable is opposite.

• Slipping of the teeth of CR Timing Belt.

• CR encoder sensor failure

1. Check the connection between the CR encoder sensor and Main

Board (CN100).

2. Check the connection between the CR Motor and Main Board

(CN200).

3. Check if the tension of the CR Timing Belt is proper. (P. 259)

1. Adjust the tension of the CR Timing Belt.

(P. 259)

2. Replace the CR Unit with a new one.

(P. 124)

113D

CR Motor driving timeout error

Detects that the driving period is irregularly long.

• Irregular load

• The firmware has a defect.

---

Replace the Main Board with a new one.

(P. 107)

113E

CR Motor

velocity deviation error

Detects accumulatively more than the specified number of times that

it is being driven in the opposite direction to the specified driving

direction.

• Irregular load

• CR encoder sensor failure

• CR Motor failure

• CR Motor driver failure

1. Carry out “Motor Measurement Adjustment” to check if the CR

Motor functions normally. (P. 270)

1. Replace the CR Unit with a new one.

(P. 124)

2. Replace the CR Motor with a new one.

(P. 196)

3. Replace the Main Board with a new one.

(P. 107)

113F

CR Motor

lock error

Detects that it is being driven at an irregularly slower speed than the

specified value.

• FFC of the CR encoder sensor is damaged.

• CR Motor cable is damaged.

• Irregular load

• CR encoder sensor failure

• CR Motor failure

1. Check the connection between the CR encoder sensor and Main

Board (CN100).

2. Check the connection between the CR Motor and Main Board

(CN200).

3. Carry out “Motor Measurement Adjustment” to check if the CR

Motor functions normally. (P. 270)

1. Replace the CR Unit with a new one.

(P. 124)

2. Replace the CR Motor with a new one.

(P. 196)

1229

Oscillation error

The direction of the electric current flowing in the PF Motor repeats

reversing in the set frequency.

• Motor driver failure

• Encoder sensor failure

• Motor failure

n Check if there are any foreign objects (such as a clip) that may

cause a short circuit around the motor driver on the Main Board.

n Check if the PF encoder sensor is broken.

n Remove the foreign objects on the board if

any.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the PF Encoder Sensor with

a new one. (P. 165)

• Replace the PF Motor with a new

one. (P. 195)

Code

Error Name

Cause

Check Item

Remedy

122A

PF Motor

overload error

The electric current flowing when driving the motor is irregularly

large.

• FFC of the PF Encoder Sensor is damaged.

• PF Motor cable is damaged.

• Irregular load

• PF Encoder Sensor failure

• PF Motor failure

1. Check the connection between the PF Encoder Sensor and Main

Board (CN110).

2. Check the connection between the PF Motor and Main Board

(CN204).

3. Carry out “Motor Measurement Adjustment” to check if the PF

Motor functions normally. (P. 270)

1. Replace the PF Encoder Sensor with a

new one. (P. 165)

2. Replace the PF Motor with a new one.

(P. 195)

3. Replace the Printer with a new one.

122B

PF Motor

over speed error

Detects that it is being driven at an irregularly faster speed than the

specified value just before stopping.

• Irregular load

• PF Encoder Sensor failure

• Motor driver failure

---

1. Replace the PF Encoder Sensor with a

new one. (P. 165)

2. Replace the Main Board with a new one.

(P. 107)

122C

PF Motor

reversing error

Detects accumulatively more than the specified number of times that

it is being driven in the opposite direction to the specified driving

direction.

• The polarity of PF Encoder Sensor FFC is opposite.

• The polarity of PF Motor cable is opposite.

• Slipping of the teeth of PF Timing Belt.

• PF Encoder Sensor failure

1. Check the connection between the PF Encoder Sensor and Main

Board (CN110).

2. Check the connection between the PF Motor and Main Board

(CN204).

3. Check if the tension of the PF Timing Belt is proper. (P. 267)

1. Adjust the tension of the PF Timing Belt.

(P. 267)

2. Replace the PF Encoder Sensor with a

new one. (P. 165)

122D

PF Motor

driving time-out error

Detects that the driving period is irregularly long.

• Irregular load

• The firmware has a defect.

---

Replace the Main Board with a new one.

(P. 107)

122E

PF Motor

velocity deviation error

Detects, when accelerating/decelerating the motor, that it is being

driven at an irregularly faster speed than the specified value.

• Irregular load

• PF Encoder Sensor failure

• Motor failure

• Motor driver failure

1. Carry out “Motor Measurement Adjustment” to check if the PF

Motor functions normally. (P. 270)

1. Replace the PF Encoder Sensor with a

new one. (P. 165)

2. Replace the PF Motor with a new one.

(P. 195)

3. Replace the Main Board with a new one.

(P. 107)

122F

PF Motor

lock error

1. The PF Motor or the PF Encoder Sensor is not connected

correctly.

2. Detects that it is being driven at an irregularly slower speed than

the specified value.

• Irregular load

• PF Encoder Sensor failure

• Motor failure

1. Check the connection between the PF Encoder Sensor and Main

Board (CN110).

2. Check the connection between the PF Motor and Main Board

(CN204).

3. Carry out “Motor Measurement Adjustment” to check if the PF

Motor functions normally. (P. 270)

1. Replace the PF Encoder Sensor with a

new one. (P. 165)

2. Replace the PF Motor with a new one.

(P. 195)

131B

Head driver

(transmission gate)

overheat error

The temperature of the Head driver rises, and reaches the specified

level.

1. Turn the power off and then on again to check if the printer

recovers from the error.

2. Check the connection of the Head FFC.

• Any slant connection or a similar abnormality?

1. Replace the Head FFC with a new one.

(P. 122)

2. Replace the Print Head with a new one.

(P. 120)

Code

Error Name

Cause

Check Item

Remedy

1412

IS Motor life error

The number of pump operation counter of the Capping Unit reached

the specified upper limit.

---

1. Replace the Capping Unit with a new one.

(P. 182)

2. Reset the counter of the Capping Unit. (P.

219)

1432

Passage Pump

maintenance error

Operations of the diaphragm in the Ink Cartridge Holder exceeded

the specified value.

---

1. Replace the Ink Cartridge Holder with a

new one. (P. 175, P. 179)

2. Reset the counter of the Ink Cartridge

Holder.

(P. 219)

143D

Driving time-out error

Detects that the driving period of the Capping Unit is irregularly

long.

• Irregular load

• The firmware has a defect.

n Check if any foreign objects are stuck in the capping motor.

n Check if something is caught at the motor.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Capping Unit with a

new one. (P. 182)

1495

Ink leak error

Detects the ink leak in the IES (Ink End Sensor).

n Check the ink leak around the Ink Cartridge Holder and the

bottom of that.

n Refer to the troubleshooting. (P. 75)

150C

PG origin detection error

1. Connection failure of the APG position sensor.

2. When PG is being adjusted, the APG position sensor cannot

detect its origin.

• APG position sensor failure

• APG Motor failure

3. UR Unit is not moved to the PG adjustment position.

• FFC connection failure

1. Check the connection between the APG position sensor and

Main Board (CN118).

2. Check the attachment status of Head FFC, tubes, and clamps.

(P. 122)

Replace the APG Unit with a new one.

(P. 128)

1525

Roll motor slacking error

Slack Sensor cannot detect a slack when slacking the roll paper

during PF cooperative normal rotation.

• Slack Sensor Unit failure

• Sensor failure

• Sensor cable is damaged.

• Main Board failure

1. Check the connection between the Slack Sensor and Main Board

(CN202).

2. Carry out “Sensor Check” to check if the Slack sensor functions

normally. (P. 224)

1. Replace the Slack Sensor Unit with a new

one. (P. 167)

2. Replace the Main Board with a new one.

(P. 107)

1529

Oscillation error

The direction of the electric current flowing in the Roll Motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

n Check if there are any foreign objects (such as a clip) that cause a

short circuit around the motor driver on the board.

n Check if the Roll motor Encoder is broken.

n Remove the foreign objects on the board if

any.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

Code

Error Name

Cause

Check Item

Remedy

152A

Roll motor

overload error

The electric current flowing when driving the motor is irregularly

large.

• Motor cable failure

• Irregular load

• Encoder failure

• Motor failure

1. Check the connection between the Roll motor and Main Board

(CN116, CN206).

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

152B

Roll motor

over speed error

Detects that it is being driven at an irregularly faster speed than the

specified value just before stopping.

• Irregular load

• Encoder failure

• Motor driver failure

---

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

152C

Roll motor

reversing error

Detects accumulatively more than the specified number of times that

it is being driven in the opposite direction to the specified driving

direction.

• The polarity of Roll motor cable is opposite.

• Encoder failure

1. Check the connection between the Roll motor and Main Board

(CN116, CN206).

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

152D

Roll motor

driving time-out error

Detects that the driving period is irregularly long.

• Irregular load

• The firmware has a defect.

---

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

152E

Roll motor

velocity deviation error

Detects, when accelerating/decelerating the motor, that it is being

driven at an irregularly faster speed than the specified value.

• Irregular load

• Encoder failure

• Motor failure

• Motor driver failure

---

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

152F

Roll motor

lock error

1. Connection failure of the Roll motor.

2. Detects that it is being driven at an irregularly slower speed than

the specified value.

• Irregular load

• Encoder failure

• Motor failure

1. Check the connection between the Roll motor and Main Board

(CN116, CN206).

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Roll motor with a new

one. (P. 198)

Code

Error Name

Cause

Check Item

Remedy

1540

The home position of the

cutter is not detected.

The home position of the cutter home sensor is not detected.

• Operation failure due to paper jam.

• Sensor failure

• Motor failure

1. Check if the paper is jammed around the Cutter Unit.

2. Check the connection between the Cutter Unit and Main Board

(CN117, CN207).

3. Carry out “Sensor Check” to check if the cutter home sensor

functions normally. (P. 224)

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

1541

Cutter return error

The Cutter cannot return to its home position.

• Slipping of the teeth of the Cutter Timing Belt.

• Sensor failure

1. Check if the tension of the Cutter Timing Belt is proper.

2. Carry out “Sensor Check” to check if the cutter home sensor

functions normally. (P. 224)

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

1542

Oscillation error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

n Check if there are any foreign objects (such as a clip) that may

cause a short circuit around the motor driver on the Main Board.

n Check if the Cutter motor / encoder is in a normal state.

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

1549

Cutter motor

disconnection error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

1. Check the connection between the Cutter Unit and Main Board

(CN117, CN207).

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

154A

Cutter motor

overload error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

1. Check the connection between the cutter home sensor and Main

Board (CN117).

2. Check if there is an abnormal load on the Cutter Unit.

3. Check the connection between the Cutter motor and Main Board

(CN207).

4. Carry out “Sensor Check” to check if the cutter home sensor

functions normally. (P. 224)

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

154B

Cutter motor

over speed error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

1. Check if the tension of the Cutter Timing Belt is proper.

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

Code

Error Name

Cause

Check Item

Remedy

154C

Cutter motor

reversing error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

1. Check the connection between the cutter motor and Main Board

(CN207).

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

154D

Cutter motor

driving time-out error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

---

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

154E

Cutter motor

velocity deviation error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

1. Check if the tension of the Cutter Timing Belt is proper.

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

154F

Cutter motor lock error

The direction of the electric current flowing in the Cutter motor

repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

1. Check the connection between the cutter motor and Main Board

(CN207).

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Cutter Unit with a new

one. (P. 163)

1552

Decompression pump

maintenance error

The direction of the electric current flowing in the Decompression

pump motor repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

---

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Decompression Pump

Unit with a new one. (P. 181)

1559

Oscillation error

The direction of the electric current flowing in the Decompression

pump motor repeats reversing in the set frequency.

• Motor driver failure

• Encoder failure

• Motor failure

n Check if there are any foreign objects (such as a clip) that may

cause a short circuit around the motor driver on the board.

n Check if the Decompression pump motor/encoder is in a normal

state.

n Take away the foreign objects.

n Error reoccurs

• Replace the Main Board with a new

one. (P. 107)

• Replace the Decompression Pump

Unit with a new one. (P. 181)

Code

Error Name

Cause

Check Item

Remedy

155A

Decompression pump

motor overload error

The electric current flowing when driving the motor is irregularly

large.

• Decompression Pump Unit cable is damaged.

• Irregular load

• Decompression Pump Unit encoder failure

• Decompression Pump Unit failure

1. Check the connection between the Decompression Pump Unit

and Main Board (CN115, CN202).

Replace the Decompression Pump Unit with a

new one. (P. 181)

155B

Decompression pump

motor over speed error

Detects that it is being driven at an irregularly faster speed than the

specified value just before stopping.

• Irregular load

• Encoder failure

• Motor driver failure

---

1. Replace the Decompression Pump Unit

with a new one. (P. 181)

2. Replace the Main Board with a new one.

(P. 107)

155C

Decompression pump

motor reversing error

Detects accumulatively more than the specified number of times that

it is being driven in the opposite direction to the specified driving

direction.

• The polarity of Decompression pump motor cable is

opposite.

• Encoder failure

1. Check the connection between the Decompression Pump Unit

and Main Board (CN115, CN202).

Replace the Decompression Pump Unit with a

new one. (P. 181)

155D

Decompression pump

motor driving time-out

error

Detects that the driving period is irregularly long.

• Irregular load

• The firmware has a defect.

---

Replace the Main Board with a new one.

(P. 107)

155E

Decompression pump

motor velocity deviation

error

Detects, when accelerating/decelerating the motor, that it is being

driven at an irregularly faster speed than the specified value.

• Irregular load

• Encoder failure

• Motor failure

• Motor driver failure

---

1. Replace the Decompression Pump Unit

with a new one. (P. 181)

2. Replace the Main Board with a new one.

(P. 107)

155F

Decompression pump

motor lock error

1. Connection failure of the Decompression pump motor.

2. Detects that it is being driven at an irregularly slower speed than

the specified value.

• Irregular load

• Encoder failure

• Motor failure

1. Check the connection between the Decompression Pump Unit

and Main Board (CN115, CN202).

Replace the Decompression Pump Unit with a

new one. (P. 181)

1801

AID communication

error

An error occurs during AID communication check.

• Connection failure of the AID Board.

• AID Board failure

1. Turn the power off and then on again to check if the printer

recovers from the error.

2. Check the connection between the AID Unit (CN1) and Main

Board (CN101).

3. Carry out “AID Inspection” to check if the AID Unit functions

normally. (P. 224)

Replace the AID Unit with a new one.

(P. 113)

Code

Error Name

Cause

Check Item

Remedy

1930

Heater thermistor open

error

The heater thermistor becomes open.

• Connection failure

• Defective parts

1. Check the connection between the Heater thermistor and Heater

Board (CN3).

2. Check if the Heater thermistor is broken.

1. Replace the Heater Unit with a new one.

(P. 192)

1931

Heater thermistor short

error

The heater thermistor becomes short-circuited.

• Connection failure

• Defective parts

1. Check the connection between the Heater thermistor and Heater

Board (CN3).

2. Check if the Heater thermistor is broken.

1. Replace the Heater Unit with a new one.

(P. 192)

1932

Heater abnormal high

temperature error

The Heater ON/OFF circuit is abnormal.

Turn the power off once and turn it back on to check if the printer

recovers from the error. (Ignore it if the error does not occur again).

Replace the Heater Board with a new one.

(P. 109)

1933

Heater abnormal low

temperature error

The temperature of the Heater Unit decreases abnormally during

operation.

• Thermistor installation failure

• Harness failure

• Thermostat has worked (breaking).

• Heater Unit failure

• Board failure (including blowout of the fuse)

1. Turn the power off once and turn it back on to check if the

printer recovers from the error. (Ignore it if the error does not

occur again)

2. Check the connection between the Heater Unit and Heater

Board (CN2, CN3, CN4, CN7).

3. Check if the fuse is blown out.

1. Replace the Heater Unit with a new one.

(P. 192)

2. Replace the fuse of Heater Board with a

new one. (P. 301)

3. Replace the Heater Board with a new one.

(P. 109)

1934

Heater warming up low

temperature error

The Heater Unit cannot be warmed up within the specified time.

• Thermistor installation failure

• Heater Unit failure

• Breaking or disconnection of the harness

• Thermostat has worked (breaking).

• Board failure

1. Turn the power off once and turn it back on to check if the

printer recovers from the error. (Ignore it if the error does not

occur again)

2. Check the connection between the Heater Unit and Heater

Board (CN2, CN3, CN4, CN7).

3. Check if the fuse is blown out.

1. Replace the Heater Unit with a new one.

(P. 192)

2. Replace the fuse of Heater Board with a

new one. (P. 301)

3. Replace the Heater Board with a new one.

(P. 109)

1935

Heater AC error

Cannot make AC detection of the Heater Unit.

• Heater Unit failure

• Breaking or disconnection of the harness

• Board failure

1. Turn the power off once and turn it back on to check if the

printer recovers from the error. (Ignore it if the error does not

occur again)

2. Check the connection between the Heater Unit and Heater

Board (CN2, CN3, CN4, CN7).

3. Check if the fuse is blown out.

1. Replace the Heater Unit with a new one.

(P. 192)

2. Replace the fuse of Heater Board with a

new one. (P. 301)

3. Replace the Heater Board with a new one.

(P. 109)

1936

Heater UART

communication time out

error

No reply in the UART communication, no UART communication

for a certain period.

• Harness failure

• Board failure

1. Turn the power off once and turn it back on to check if the

printer recovers from the error. (Ignore it if the error does not

occur again)

2. Check the connection between the Heater Board (CN8) and

Heater Board (CN8).

1. Replace the harness with a new one.

2. Replace the Heater Board with a new one.

(P. 109)

3. Replace the Main Board with a new one.

(P. 107)

1937

UART communication

error

UART communication is failed.

• Harness failure

• Board failure

1. Turn the power off once and turn it back on to check if the

printer recovers from the error. (Ignore it if the error does not

occur again)

2. Check the connection between the Heater Board (CN8) and

Heater Board (CN8).

1. Replace the harness with a new one.

2. Replace the Heater Board with a new one.

(P. 109)

3. Replace the Main Board with a new one.

(P. 107)

Code

Error Name

Cause

Check Item

Remedy

1939

Anti-condensation fan

lock error (Home)

The Anti-condensation fan (Home side) does not rotate.

(due to connection failure or defective parts)

1. Check the connection between the Anti-condensation fan

(Home) and Heater Board (CN4).

2. Check if the Anti-condensation fan (Home side) is broken.

1. Connect the cable again.

2. Replace the Heater Unit with a new one.

(P. 192)

1940

Anti-condensation fan

lock error (Full)

The Anti-condensation fan (Full side) does not rotate. (due to

connection failure or defective parts)

1. Check the connection between the Anti-condensation fan (Full)

and Heater Board (CN7).

2. Check if the Anti-condensation fan (Full side) is broken.

1. Connect the cable again.

2. Replace the Heater Unit with a new one.

(P. 192)

1A37

Thermistor error

1. The Head FFC is not connected correctly.

2. The thermistor detects a temperature out of the specification.

3. Head thermistor failure

Check the connecting part of Head FFC if there is any loose or slant

connection, or ripped terminals or the breaking of the FFC.

1. Replace the Head FFC with a new one.

(P. 122)

2. Replace the Print Head with a new one.

(P. 120)

1A38

Transistor temperature

error

1. Transistor failure

2. The thermistor detects a temperature out of the specification.

---

Replace the Print Head with a new one.

(P. 120)

1A39

Head error

1. Connection failure of the Head FFC.

2. The head is damaged due to a slant connection FFC or the like.

• The drive circuit in the Print Head is damaged.

• The fuse of the Main Board has blown.

Check the connecting part of Head FFC if there is any loose or slant

connection, or ripped terminals or the breaking of the FFC.

1. Replace the Head FFC with a new one.

(P. 122)

2. Replace the Print Head with a new one.

(P. 120)

3. If the printer does not recover from the

error after trying 1 and 2, replace the Main

Board. (P. 107)

1A41

Head rank ID input error

The information of the Head rank ID is wrong.

Carry out “Head ID Check & Input” to check the current ID. (P.

230)

Configure the Head rank ID again.

1A50

I2C communication error

(Between elements on

ASIC and MAIN)

The I2C communication error has occurred in the Main Board.

---

Replace the Main Board with a new one.

(P. 107)

1F80

VHV fuse blowout error

(42V system)

IES (Ink End Sensor) control error has occurred.

• The fuse of the Main Board has blown.

n Check the connection between the Left Ink Cartridge Holder and

the Main Board if there is any loose or slant connection, or ripped

terminals or the breaking of the FFC (CN401).

n Check the connection between the Right Ink Cartridge Holder

and the Main Board if there is any loose or slant connection, or

ripped terminals or the breaking of the FFC (CN400).

Replace following parts at the same time.

n Replace the FFC (CN400, CN401)

between the Main Board and CRCM

Board.

n Replace the Ink Cartridge Holder with a

new one. (P. 175, P. 179)

n Replace the Main Board with a new one.

(P. 107)

1F83

ASIC COO error

CRCM Board control error has occurred.

• Failure of the FFC which connects the Main Board and

CRCM board

• CRCM Board failure

Check if the FFC is connected at a slant.

1. Replace the FFC (CN400, CN401)

between the Main Board and CRCM

Board.

2. Replace the Ink Cartridge Holder with a

new one. (P. 175, P. 179)

3. Replace the Main Board with a new one.

(P. 107)

Code

Error Name

Cause

Check Item

Remedy

1F84

Data writing error 1

Temporary error of the firmware or the Main Board.

However, it may occur due to unexpected reasons such as external

noises.

Turn the power off once and turn it back on to check if the printer

recovers from the error. (Ignore it if the error does not occur again)

1. Re-install the firmware.

2. Replace the Main Board with a new one.

(P. 107)

1F85

Data writing error 2

Temporary error of the firmware or the Main Board.

However, it may occur due to unexpected reasons such as external

noises.

Turn the power off once and turn it back on to check if the printer

recovers from the error. (Ignore it if the error does not occur again)

1. Re-install the firmware.

2. Replace the Main Board with a new one.

(P. 107)

1FB8

ASIC access error

IES (Ink End Sensor) control error has occurred.

• CRCM Board failure

• Main Board failure

---

1. Replace the Ink Cartridge Holder. (Check

both right/left ones respectively) (P. 175,

P. 179)

2. Replace the Main Board with a new one.

(P. 107)

1FB9

CSIC error (1)

Communication failure between the Cartridge Holder and Main

Board.

• Connection failure of the FFC.

• CRCM Board failure

• Main Board failure

n Check the connection between the Left Ink Cartridge Holder and

the Main Board if there is any loose or slant connection, or ripped

terminals or the breaking of the FFC (CN401).

n Check the connection between the Right Ink Cartridge Holder

and the Main Board if there is any loose or slant connection, or

ripped terminals or the breaking of the FFC (CN400).

1. Replace the FFC (CN400, CN401)

between the Cartridge Holder and Main

Board. (Check both right/left ones

respectively.)

2. Replace the Ink Cartridge Holder. (Check

both right/left ones respectively) (P. 175,

P. 179)

3. Replace the Main Board with a new one.

(P. 107)

1FBA

CSIC error (2)

1FBE

CSIC error (3)

1FBF

CSIC error (4)

1FC0

CSIC error (5)

1FC1

CSIC error (6)

1FC4

IES error (1)

IES control error has occurred.

• CRCM Board failure

• Main Board failure

---

1. Replace the Ink Cartridge Holder with a

new one. (Check both right/left ones

respectively) (P. 175, P. 179)

2. Replace the Main Board with a new one.

(P. 107)

1FC5

IES error (2)

1FC6

IES error (3)

1FC7

IES error (4)

1FC8

IES error (5)

1FC9

IES error (6)

2000

NVRAM error

NVRAM erase or write error has occurred.

---

Replace the Main Board with a new one.

(P. 107)

2002

SDRAM error

Any value cannot be input when accessing SDRAM to write the

value.

---

Replace the Main Board with a new one.

(P. 107)

2003

FLASH BOOT SUM

CHECK error

1. Installation of the firmware has been failed.

2. The Flash ROM is damaged.

---

1. Re-install the firmware.

2. Replace the Main Board with a new one.

(P. 107)

200A

F/W load error

Reading/decompressing the firmware has been failed.

---

1. Re-install the firmware.

2. Replace the Main Board with a new one.

(P. 107)

Code

Error Name

Cause

Check Item

Remedy

200D

System interrupt

watchdog time-out error

A system failure such as CPU failure, defective cash or the like has

occurred.

---

Replace the Main Board with a new one.

(P. 107)

3000

AC shut-off

The AC power has been shut off due to a power failure, unplugged,

Power Supply Board failure, or Main Board failure or the like.

Check if the Power cable is correctly connected.

1. Replace the Power Supply Board with a

new one. (P. 111)

2. Replace the Main Board with a new one.

(P. 107)

Dxxy

Service call for FW

debugging

This is an error for debugging in the design stage. However, it may

occur due to unexpected reasons such as external noises.

Turn the power off once and turn it back on to check if the printer

recovers from the error. (Ignore it if the error does not occur again).

1. Re-install the firmware.

2. Replace the Main Board with a new one.

(P. 107)

Fxxx

CPU related error

n The firmware has a defect.

n The Main Board is broken.

Check if the installed firmware supports this printer.

1. Re-install the firmware.

2. Replace the Main Board with a new one.

(P. 107)

Code

Error Name

Cause

Check Item

Remedy